Return Policy

RETURN, REFUND AND EXCHANGE POLICY

Due to personal hygiene reasons:

1. Product refunds, returns and exchanges will be handled on a case-by-case basis.
2. We reserve the right not to entertain refund, return or exchange requests if you have failed to inform us of your request within 3 days of receiving the parcel.
3. Item must be in its original purchase condition – product must not be open, unused and product seal has not been damaged.
4. For returns and exchanges, shipping costs will not be covered by Starlike.
5. For exchange, it is only applicable when the product is defective.
6. Reward points deducted during the initial purchase, will not be refunded when the order is returned.
7. Return policy does not apply to items, which have been stated as non-exchangeable or
   non-returnable.